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F.A.Q.’s

HOW LONG DOES A PAINT JOB TYPICALLY TAKE?
The length of a project varies. Most of the residential painting we do can be completed in less than a week, however, we also have jobs that take upwards of two weeks. Commercial painting projects can take longer depending on the size of the building(s). Throughout the entire project, we make sure to keep you very informed of the timeline. If we think the project may take longer than expected, we let you know right away.
WHY IS IT IMPORTANT TO MAINTAIN THE EXTERIOR FINISH ON MY HOME?
A lot of people ask me why painting your home is so important. Not only is it important from a cosmetic standpoint, but it also protects your home. Think of the paint job as the skin of the exterior or interior of your home/business. It protects the interior and exterior surface areas from the elements. It also creates a mood, especially on the interior of your home. Thoughtful color choices, proper prep work, and professional execution of a painting project will really make a huge difference!
WHY IS IT IMPORTANT TO HAVE AN INSURED CONTRACTOR?
General liability insurance offers protection in the event a contractor accidentally causes damage to your property or the property of a neighbor. Rather than having the costs to repair the damage come out of your pocket, the contractor’s insurance should cover it. If your contractor’s ladder falls and breaks a window, you shouldn’t be held responsible for picking up the tab.

Workers’ compensation insurance offers protection in the event one of the contractor’s employees is injured on your property. If an employee falls off the ladder or has an accident with a piece of machinery, you shouldn’t be held responsible for the resulting medical bills and treatment.

Standard home insurance policies typically do not cover accidents involving contractors, which is why it’s important to verify your contractor’s coverage before signing on the dotted line. It may be a good idea to review the liability coverage in your homeowners insurance policy as well. Work with a licensed agent to find out exactly what kind of risks you’re covered against and exactly what kind of additional coverage you’ll require when you hire a contractor.

HOW DO I ENSURE THE PAINT WILL LAST?
I tell all my customers that painting is the easy part (and most fun). Getting the surface ready for the painting phase is the most important. There’s little point in putting energy and time into a painting project that will peel or fade a year later. Hiring a professional and experienced painting contractor is key in ensuring your money is well spent. Call us today for a free estimate and consultation!
WHAT SHOULD I DO TO PREPARE MY HOME FOR PAINTING?

Interior

Our painting crews protect all your furniture, fixtures, and floor coverings when they prepare the area, however we ask that you clear the room of small items and breakables. We can also move the bigger items for you when we arrive upon request.

Exterior

We ask that any shrubbery be cut back (approximately 2 feet from home), furniture is moved off the patio and/or deck, window screens are unlocked from the inside, and someone be home for the pressure washing. Also, it’s important to let us know if you have noticed any severely rotten wood and major water leaks around windows, doors, or ceilings so we can address these issues prior to starting the project.

WHAT FORMS OF PAYMENTS DO YOU ACCEPT?
We accept cash, checks, and all major credit cards. We do not offer any financing options at this time but please check with us because we are always growing and offering more benefits for our customers.
Staying Safe

Here at River City Painting, we want to assure our clients that we follow all safety protocols regarding COVID-19. We want to keep our employees and customers safe, so know you are in good hands with us. Some of these procedure include:

  • Staying a safe distance away and though our team members would like to shake your hand, they are currently refraining from doing so.
  • We make sure our team members are wearing fresh booties to protect from tracking anything into your home.
  • All our equipment is thoroughly cleaned between each job.
  • We will clean any surface that we may have come in contact with.

You can rest assured that we are constantly staying up to date on all the CDC guidelines, so we can create a safe environment during any and all projects. If you have any questions or concerns, please feel free to contact us to learn more about our procedures.

Staying Safe

Here at River City Painting, we want to assure our clients that we follow all safety protocols regarding COVID-19. We want to keep our employees and customers safe, so know you are in good hands with us. Some of these procedure include:

  • Staying a safe distance away and though our team members would like to shake your hand, they are currently refraining from doing so.
  • We make sure our team members are wearing fresh booties to protect from tracking anything into your home.
  • All our equipment is thoroughly cleaned between each job.
  • We will clean any surface that we may have come in contact with.

You can rest assured that we are constantly staying up to date on all the CDC guidelines, so we can create a safe environment during any and all projects. If you have any questions or concerns, please feel free to contact us to learn more about our procedures.